Job Title : Customer Service Associate - International voice support executive

Job Role

As a Customer Service Associate you will help customers solve problems with their devices. You will answer customer questions through phone calls, chat, and email, and make sure they have a great experience.

Responsibilities :

- Answer customer calls and provide support.
- Listen carefully and solve customer problems.
- Handle customer concerns politely and professionally.
- Keep customer records and update information accurately.
- Meet quality, productivity, and attendance targets.
- Report common customer issues and suggest improvements.

Package offered : 2.9lpa -3.5lpa (based on the experience)

5 days working,2 days off

Work location : Chennai

Skills Required :

- Good communication and listening skills.

- Problem-solving and critical thinking skills.

- Ability to learn current tools and systems quickly.

- Willingness to work flexible night shifts

Qualifications

- High school diploma (or equivalent).

- Freshers with excellent communication skills in english or experience in International voice support can apply

Interested Candidates can share your resumes to (phone hidden)

📌 International Voice Process - Chennai
🏢 CAPTALENT HR
📍 Chennai