- Provide expert-level support to international clients through phone calls, emails, or chats.
- Handle customer inquiries related to products/services offered by the company.
- Resolve complex issues in a timely and professional manner.
- Maintain accurate records of all interactions with customers.
Job Requirements :
- 2-10 years of experience in an International BPO environment.
- Solid knowledge of SME (Subject Matter Expert) processes and procedures.
- Excellent voice quality with good communication skills for effective interaction with clients.
📌 Subject Matter Expert (Chennai)
🏢 Sutherland
📍 Chennai
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