Overview:

TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Program Manager I
Location: Hyderabad
Job Type: Contract
Duration: 5 Months
Work Type: Onsite

The top Key Responsibilities:

- Use data analyses to develop solutions to improve customer experience and to guide business decision making
- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations
- Work with business and tech teams to meet business requirements
- Build and manage key stakeholder relationships and adapt existing data and digital solutions/technologies e.g. RCA/ RPA Methodology development. Follow established methods on projects & drive operational controls for all projects and teams
- Ensure critical metrics for the Experience Excellence Services are met. Handle the collection of customer feedback and identify optimization areas. Identify and handle risks in relation to Business Services underpinning business processes
- Lead initiatives to find opportunities, gather high level requirements, perform high level system impact analysis, and work directly with customer teams to identify and develop business cases, and acquire sponsorship. Ensure insights from Experience Analytics is provided to relevant partner
- Responsible for the end-to-end process related to PR creation,



Approval and PO Amendments. Primary responsibilities include managing relationships with different stakeholders such as Corp AP, Accounting, Payroll, Vendor Management and global the clients employees.
- Performs analysis on weekly and monthly basis on spend data, process inflow, invoice related queries for process improvement areas.
- Prepare process metric by studying data and provide deep dive analysis on major contributors
- Drive effective teamwork, communication, collaboration and commitment across both Global and India teams

Leadership Principles:

- Learn and Be Curious, Ownership, Insist on the Highest, Deep Dive

Mandatory Requirements:

- Bachelors/Masters (MBA) with 3-5 years of experience in Procurement Operations and/or Accounts Payable
- Experience in P2P in large multi-national organizations is a must
- Strong Stakeholder Relationship Management focus (both Internal / External).
- Strong interpersonal skills - including written and oral communication skills
- Excellent Microsoft Office skills, including a robust working knowledge of Excel
- Problem solving ability and passion for big data
- Excellent communication and data presentation skills

Education or Certification:

- Bachelors/Masters (MBA)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Program Manager I (Hyderabad)
🏢 TEKWISSEN
📍 Hyderabad