Esteem Integrated Logistics Pvt. Ltd. is hiring a CRM Executive to manage customer relationships, coordinate with internal teams, resolve customer queries, and ensure excellent service delivery.

Key Responsibilities

* Manage customer accounts and maintain strong client relationships.

* Handle customer inquiries, complaints, and service requests.

* Coordinate with Operations, Sales, and Finance teams.

* Update customer records in the CRM system.

* Track shipments and provide timely status updates.

* Prepare CRM reports and maintain documentation.

* Ensure timely resolution of customer issues and high customer satisfaction.

* Support customer retention and identify business opportunities.

Requirements

* Graduate in any discipline.

* Valuable communication and coordination skills.

* Knowledge of CRM software and MS Office.

* Ability to multitask and work in a fast-paced environment

Benefits:

- Provident Fund

Work Location: In person

📌 CRM Executive (Dharwad)
🏢 Esteem Integrated Logistics Private
📍 Dharwad