We are looking for enthusiastic and confident Customer Support Executives to join our Sales & Voice Process team. The role involves speaking with customers over the phone, understanding their requirements, explaining our products/services, and assisting them with the right solutions.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Understand customer requirements and provide suitable product/service information.
- Follow up with interested customers and generate sales opportunities.
- Convert leads into successful sales through effective communication.
- Maintain a positive and qualified conversation with customers.
- Achieve assigned daily/monthly calling and sales targets.
- Update customer details and call status in the system.
- Build good customer relationships and provide a smooth customer experience.
Candidate Requirements:
- Good communication and convincing skills.
- Comfortable speaking with customers over the phone.
- Basic Hindi/English communication skills.
- Freshers are welcome; experience in BPO, telecalling, customer support, or sales is an advantage.
- Positive attitude and willingness to achieve targets.
What We Offer:
- Attractive salary + incentives
- Performance-based incentives
- Training and support provided
- Growth opportunities
- Friendly work environment
Interested candidates can apply now and our recruitment team will connect with you shortly.
📌 CUSTOMER SUPPORT EXECUTIVE - VOICE PROCESS (Pune)
🏢 SSK GLOBAL BUSINESS SOLUTIONS
📍 Pune
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