Job Title: Professional Salon Manager

Location: [Branch Location / City]

Position Type: Full-Time

Reports To: Area Manager / Regional Operations Director

Job Summary

We are seeking an experienced, high-energy Professional Salon Manager to oversee daily operations, drive business growth, and maintain exceptional service standards across our unisex salon location. You will lead a team of stylists, estheticians, and front-desk staff, ensuring smooth daily operations, high client satisfaction, and profitability while representing our brand image.

Key Responsibilities

1. Daily Operations & Brand Standards

- Manage end-to-end daily salon activities, ensuring a seamless client journey from reception to service completion.
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- Maintain strict standards of hygiene, sanitation, safety, and visual merchandising across all service areas and workstations.
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- Manage appointment scheduling, walk-ins, and flow optimization to maximize chair utilization and minimize wait times.
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- Audit service delivery regularly to ensure adherence to brand protocols for hair, skin, nail, and grooming services.
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2. Team Leadership & People Management

- Recruit, onboard, and train salon staff, including hair stylists, colorists, beauticians, and front-desk executives.
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- Create balanced work schedules, manage shift rotations, attendance, leave approvals, and daily task assignments.
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- Mentor and motivate team members to achieve individual and salon sales/service targets.
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- Conduct performance reviews and coordinate with technical trainers to upgrade team skills on new trends and treatments.
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3.



Financial Management & Sales Growth

- Drive branch revenues by achieving monthly service, product retail, and package sales targets.
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- Implement cross-selling and up-selling strategies for high-value aesthetic and professional treatments.
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- Manage daily cash collection, POS operations, billing accuracy, and daily financial reporting.
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- Analyze key performance indicators (KPIs) such as average bill value, client retention rates, and rebooking percentages.
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4. Inventory & Stock Control

- Monitor consumption of professional back-bar products and retail stock levels.
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- Conduct weekly and monthly inventory audits to minimize leakage, wastage, and product expiration.
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- Raise purchase requisitions and coordinate with central vendors or warehouse teams for timely stock replenishment.
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5. Client Relationship Management (CRM)

- Handle client inquiries, feedback, and escalations with promptness and high qualified standards.
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- Execute client retention initiatives, loyalty programs, and localized promotional offers.
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- Maintain accurate client history records, preferences, and feedback within the salon management software.
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Requirements & Qualifications

- Experience: 3–5+ years of operational management experience in a high-end salon, spa, or hospitality environment.
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- Education: Graduation
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- Skills: Strong team leadership, client handling, inventory tracking, and POS software proficiency.
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- Traits: Excellent communication skills, polished professional grooming, and a strong commercial acumen.

📌 Salon Manager (Mumbai)
🏢 G9 Solution
📍 Mumbai