Job Description – Merchandise / E-Commerce Sales & Key Account ManagementPosition: Executive / Senior Executive – Merchandise & E-Commerce Sales

Department: Sales / E-Commerce / Merchandising

Location: Bangalore

Employment Type: Full-time

- Key ResponsibilitiesManage merchandising activities across e-commerce platforms and ensure products are effectively listed and promoted.
- Create and maintain product listings, including product titles, descriptions, images, pricing, specifications, SKUs, and inventory details.
- Manage the complete product catalogue and ensure accuracy and timely updates.
- Drive e-commerce sales through marketplace platforms and brand websites.
- Monitor product performance, sales trends, stock availability, pricing, and promotions.
- Coordinate with internal teams such as Product, Marketing, Operations, Supply Chain, and Finance to ensure smooth order and sales operations.
- Manage key accounts/marketplace accounts and maintain strong relationships with clients and platform partners.
- Track account-wise sales, revenue, targets, margins, and business growth.
- Prepare regular sales and performance reports and provide insights to improve business performance.
- Coordinate with key accounts regarding promotions, campaigns, current product launches, pricing, and inventory.
- Identify opportunities to increase product visibility, conversion, sales, and profitability.




- Handle customer/order-related escalations in coordination with the relevant teams.
- Ensure timely execution of promotional campaigns and marketplace activities.
- Required SkillsExperience in E-commerce, Merchandising, Product Listing, Online Sales, or Key Account Management.
- Good understanding of e-commerce marketplaces and online sales processes.
- Strong knowledge of product catalogue management and SKU management.
- Good analytical and problem-solving skills.
- Proficiency in MS Excel / Google Sheets.
- Strong communication, negotiation, and relationship-management skills.
- Ability to work with multiple stakeholders and manage deadlines.
- Knowledge of marketplace dashboards and e-commerce tools will be an added advantage.
- Education & ExperienceEducation: Any Graduate; MBA in Marketing / Sales / E-commerce is an added advantage.
- Experience: 1–5 years in E-commerce, Merchandising, Product Management, Sales, or Key Account Management.
- Key Performance Indicators (KPIs)E-commerce sales and revenue growth
- Product listing accuracy and catalogue health
- Product conversion and visibility
- Key account revenue and relationship management
- Achievement of sales targets
- Inventory availability and sell-through
- Marketplace performance and profitability

📌 Key Account Manager (Bengaluru)
🏢 Flipkart
📍 Bengaluru