KEY RESPONSIBILITIES:
Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance
Handling Centralized welcome calling Process.
Reduction in Discrepancy ratio.
WIP Management - GO actionable TAT, issuance TAT.
Vendor Bill Management
Manage Dashboards Governance for field ops
Field operation HO coordination for field operation fulfillment support.
Lead Employee engagement initiatives for CAT-ops
MEASURES OF SUCCESS:
Paid to Applied Business 92%
Ensure 100% welcoming calling on applied new business on time
Minimize channel discrepancy ratio Reduction in Business leakage Improvement in Employee engagement score
QUALIFICATION EXPERIENCE
Graduate in any discipline.
5-7 years of experience in Current Business.
Life insurance experience is preferred




KNOWLEDGE SKILL
Excellent Inter-personnel skills
High internal customer centricity
Relationship building
JOB DESCRIPTION
Job Title: Deputy Manager -Customer Advisory Team
Band: 5B
Reporting To: Assistant
Vice President
Incumbent:
Department:
Customer Advisory Team
Supervising:
JD defined on:
Location: Gurgaon

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Deputy Manager - CAT - Loyalty (Prayagraj)
🏢 Axis Max Life Insurance
📍 Prayagraj