Role & responsibilities

- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries and resolve issues in a timely manner.
- Provide accurate information about products, services, and company policies.
- Maintain customer records and update relevant information in the system.
- Escalate complex customer concerns to the appropriate department when required.
- Ensure customer satisfaction by delivering exceptional service.
- Meet individual and team performance targets related to quality, productivity, and customer satisfaction.
- Follow company guidelines, processes, and compliance requirements.
- Maintain a positive and qualified attitude while interacting with customers.

Required Skills & Qualifications

- Minimum qualification: 12th Pass / Graduate in any discipline.
- Excellent verbal communication skills in English and regional language(s).
- Good listening and interpersonal skills.
- Basic computer knowledge and typing skills.




- Ability to handle customer complaints calmly and effectively.
- Strong problem-solving and decision-making abilities.
- Willingness to work in rotational shifts (if applicable).

Preferred Experience

- Freshers can apply.
- 0-3 years of experience in Customer Service, BPO, Call Center, or Customer Support roles preferred.

Salary & Benefits

- Competitive salary package.
- Performance incentives.
- Training and career growth opportunities.
- Employee engagement and recognition programs.
- Health insurance and other company benefits as applicable.

Preferred candidate profile

Immediate joiners

Work from office

Location: Electronic city, Bengaluru

Contact-

Swathi [email protected]

Neetu Pillai - [email protected]

Swathi - (phone hidden)

📌 Customer Support Executive (Bengaluru)
🏢 TP
📍 Bengaluru