We are looking for a highly skilled and customer-focused individual to join our team as a Customer Care Associate in Shoppers Stop Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.

- Provide product information and recommendations to customers.

- Ensure customer satisfaction by resolving complaints and concerns promptly.

- Collaborate with internal teams to improve overall customer experience.

- Maintain accurate records of customer interactions and transactions.

- Consistently meet or exceed performance targets and quality standards.

Job Requirements

- Excellent communication and interpersonal skills.





- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.

- Strong problem-solving and analytical skills.

- Proficient in using computer systems and software applications.

- Ability to work collaboratively as part of a team.

- Strong attention to detail and organizational skills.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Customer Care Associate (Malda)
🏢 Shoppers Stop
📍 Malda