Job SummaryWe are looking for a friendly, confident, and well-organized Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist customers, and provide general administrative support.
Key Responsibilities:
- Greet and welcome visitors and customers professionally.
- Answer and transfer incoming phone calls.
- Make outbound calls to customers and prospective clients.
- Explain products/services and provide relevant information.
- Follow up with leads, enquiries, and existing customers from indiamart.
- Maintain records of calls, customer details, and follow-ups.
- Schedule appointments and coordinate meetings.
- Handle basic email, WhatsApp, and office communication.
- Maintain the reception area and ensure a skilled front-office environment.
- Coordinate with different departments to resolve customer queries.
- Perform other administrative duties as assigned.
- Required SkillsGood communication and interpersonal skills.
- Pleasant personality and professional attitude.
- Basic computer knowledge, including MS Office.
- Good Hindi and English communication skills.
- Ability to handle multiple tasks and work under pressure.
- Good telephone etiquette and customer-handling skills.
- Strong follow-up and convincing skills.
Qualifications:
- Minimum graduate preferred.
- Prior experience in reception, telecalling, customer service, or front-office work is an advantage.
📌 Receptionist Cum Telecaller (New Delhi)
🏢 B D R Products (India) Private
📍 New Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.