Customer Support Executive (Greater Noida)

Customer Support Executive (Greater Noida)

22 Aug
|
CAKE O CLOCKS
|
Greater Noida

22 Aug

CAKE O CLOCKS

Greater Noida

? Receive Zomato & Swiggy order calls promptly and politely.

? Understand customer instructions carefully (customizations, messages on cake, delivery timing, etc.).

? Handle cake enquiries — explain cake designs, flavors, and available options clearly.

? Share accurate pricing and guide customers about offers or add-ons.

? Convince customers confidently to place or upgrade their order (upselling combos, premium cakes, etc.).

? Track ongoing deliveries — ensure orders are dispatched and delivered on time.

? Monitor payment status — confirm online payments and coordinate for pending ones.

? Maintain order logs (order ID, delivery status, payment mode, customer requests).

? Provide polite and qualified customer support throughout the process.

📌 Customer Support Executive (Greater Noida)
🏢 CAKE O CLOCKS
📍 Greater Noida

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