We are hiring a Customer Relationship Manager (CRM) to handle customer relationships, coordinate with internal teams, manage orders, and ensure excellent customer service.
Key Responsibilities:
* Handle customer enquiries, quotations, and order follow-ups.
* Coordinate product samples, trials, deliveries, and payments.
* Maintain CRM records, customer database, and MIS reports.
* Coordinate with Sales, Accounts, Production, and Dispatch teams.
* Build strong customer relationships and generate repeat business.
Requirements:
* Graduate (MBA preferred).
* 3–7 years of experience in CRM, Inside Sales, Sales Coordination, or Customer Support.
* Robust communication and follow-up skills.
* Knowledge of Google Sheets/Excel and CRM software.
* Experience in PVC, Plastics, Polymers, Chemicals, or B2B industry is preferred.
📌 Customer Relationship Manager (New Delhi)
🏢 Vin Poly Manufacturing
📍 New Delhi
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