To manage and strengthen human resources and industrial relations functions for smart metering operations by ensuring statutory compliance, harmonious employee relations, effective workforce deployment, and fair people practices, while supporting large ‑ scale field execution and business continuity across project sites.
ORGANISATION CHART
HR & FMS Head --> Associate Manager - IR
Key Accountabilities
Accountabilities Key Performance Indicators
- Maintaining healthy IR climate across locations.
- Support union/worker committee meetings and related documentation.
- Monitor IR trends and escalate issues to seniors as required.
- Monitor induction, attendance, wage disbursement, and statutory records of contract workforce.
- Assist in preparation and coordination for internal and external labour audits.
- Maintain records related to grievances, committee meetings, compliance, and audits.
IR Incidents: Zero work stoppages; minor issues only
Action Closure: ≥95% within TAT; 48 ‑ hr escalation
IR Risks: 100% early escalation; no surprises
Grievances: ≥95% resolved within SLA; none >30 days
MIS: 100% on time,
accurate, and complete
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
- Outsourced agencies and contractual manpower, Govt. Bodies such as DISCOMM and Labour authorities, DM