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- Initiate outbound calls to potential clients to promote the luxury project and generate qualified leads.
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- Attend and manage incoming calls from prospective clients with professionalism and warmth.
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- Engage and build rapport with high-end customers using persuasive and professional communication.
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- Understand client preferences and pitch project highlights tailored to their lifestyle and investment goals.
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- Schedule and coordinate site visits with the sales team.
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- Maintain and update CRM records accurately with lead details and follow-up actions.
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- Achieve weekly and monthly lead generation and conversion targets.
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- Collaborate closely with the marketing and sales teams to improve call strategies and response rates.
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Key Skills & Attributes:
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- Excellent Communication Skills: Clear, articulate, and confident on calls.
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- Robust Convincing & Interpersonal Skills: Ability to engage and influence discerning clientele.
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- Telephonic Etiquette: Polished voice tone and professionalism in every interaction.
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- Achiever's Attitude: Self-motivated, target-driven, and resilient under pressure.
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- Customer-Centric Mindset: Understand and address client needs with empathy and precision.
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- Basic CRM Knowledge: Comfortable with lead tracking, call logs, and follow-up management.
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Qualifications:
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- Graduate / Postgraduate in any discipline.
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- Prior experience in luxury real estate, hospitality, BPO, Customer service or premium lifestyle brands preferred.
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- Fluency in English and Hindi/Telugu is a must.
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