Description

Lead Technical Program Manager would be responsible for the transition, delivery governance, and execution oversight of WSP Digital Products. The role would coordinate product onboarding, roadmap execution, cross-functional delivery planning, release readiness, operational readiness, and leadership reporting to ensure products move from MVP/transition state into stable, governed, and sustainable WSP-owned operations.

Responsibilities

Product Transition & Portfolio Governance

- Lead transition planning and execution for current and future digital products entering the portfolio

- Create and maintain product transition roadmaps, milestone plans, dependency trackers, risk registers, and readiness checklists.

- Coordinate knowledge transfer, documentation readiness, operational handover, and ownership transition from partner or vendor teams.

- Establish a repeatable product onboarding approach for upcoming products in the pipeline.

Program Delivery & Execution Management

- Drive cross-functional planning across product, architecture, development, QA, DevOps, data, release, and support teams.

- Track delivery progress, scope, milestones, dependencies, RAID items, decisions, and action owners.

- Support sprint, release, transition, and stabilization planning across multiple product workstreams.

- Ensure delivery execution is aligned to product priorities, business outcomes, technical readiness, and operational constraints.

Stakeholder Management & Leadership Reporting

- Act as the primary coordination point between product owners, business stakeholders, engineering leads, architects, support teams, and leadership.

- Prepare concise leadership updates covering accomplishments, risks, blockers, decisions required, and upcoming milestones.

- Facilitate governance forums, steering reviews, transition checkpoints, and escalation discussions.





- Translate technical delivery status into transparent business impact and decision-support information.

Operational Readiness & Continuous Improvement

- Ensure release readiness, support readiness, documentation readiness, monitoring readiness, and product handover closure.

- Support definition of product operating model, support model, escalation path, SLA/SLO expectations, and operational KPIs.

- Identify delivery bottlenecks, process gaps, transition risks, and improvement opportunities across product operations.

- Contribute to SOPs, governance playbooks, transition templates, and product operating standards.

Required Technical Skills

- Technical Program Management | Advanced — transition planning, roadmap tracking, milestone management, RAID governance, and cross-functional execution

- Product Delivery Governance | Advanced — product onboarding, ownership transition, release readiness, operational readiness, and decision tracking

- Agile / Product Delivery | Proficient — backlog awareness, sprint/release planning support, delivery tracking, and dependency management

- Stakeholder Communication | Advanced — leadership reporting, steering reviews, escalation management, and business/technology translation

- Cloud / SaaS Awareness | Proficient — enterprise digital products, integrations, DevOps, QA, support models, and SaaS operating considerations

- Risk & Dependency Management | Advanced — risk mitigation, assumption tracking, dependency resolution,



and governance-based delivery control.

Required Experience

- Minimum 10 years of professional experience in technical program management, delivery management, product operations, or enterprise software delivery.

- Experience leading product transition, product onboarding, vendor-to-internal-team handover, or MVP-to-production stabilization programs.

- Proven ability to coordinate delivery across product, architecture, engineering, DevOps, QA, data, business, and support teams.

- Experience preparing senior leadership reports, steering committee updates, RAID logs, decision logs, and transition status packs.

- Strong understanding of Agile delivery, DevOps ways of working, release governance, and enterprise product operating models.

Preferred (Not Required)

- Experience working with enterprise SaaS, cloud-hosted products, digital platforms, or integration-heavy applications.

- Experience in engineering, environmental, consulting, infrastructure, or professional-services technology domains.

- Exposure to CAB, ITIL change/release governance, service transition, SOP creation, and operational readiness processes.

- Familiarity with Azure DevOps, Jira, Confluence, SharePoint, Power BI, or similar delivery governance tools.

Qualifications

- Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.

- PMP, SAFe, Scrum Master, Agile, or ITIL certification is preferred but not mandatory.

BGV

- Employment with WSP India is subject to the successful completion of a background verification ("BGV") check conducted by a third-party agency appointed by WSP India.

- Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner.

📌 Lead Technical Program Manager (Bengaluru)
🏢 Wsp
📍 Bengaluru