Relationship Manager - Retail (India)

Relationship Manager - Retail (India)

22 Aug
|
equitas small finance bank
|
India

22 Aug

equitas small finance bank

India

- Client Acquisition & Onboarding: Find and onboard current retail clients through networking, referrals, and local marketing campaigns.

- Portfolio Management: Maintain regular contact with existing customers to understand their changing financial or product needs.

- Cross-Selling & Revenue Goals: Promote and cross-sell relevant products (such as savings accounts, loans, insurance, or credit cards) to meet monthly and quarterly revenue targets.

- Customer Service & Retention: Solve client complaints or questions quickly, ensuring high satisfaction and low account turnover.

- Cross-Functional Teamwork: Work closely with operations, credit, and support teams to process requests, loan applications, or issue resolutions smoothly.

- Compliance & Records: Keep accurate daily records of client interactions in CRM tools while following company rules and industry regulations.

📌 Relationship Manager - Retail (India)
🏢 equitas small finance bank
📍 India

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