Job Description
Job Description
n
We are looking for a Customer Success Executive to join our team and act as the primary
n
point of contact for our clients. The ideal candidate will ensure a smooth onboarding
n
experience, maintain solid client relationships, and drive customer satisfaction and
n
retention.
n
Key Responsibilities
n
∙Serve as the primary point of contact for assigned clients and manage day-to-day
n
communications.
n
∙Ensure successful product adoption, and address their initial queries for customers
n
∙Understand customer needs and provide timely solutions or escalate to the technical
n
team when required.
n
∙Maintain and track client accounts, ensuring high satisfaction and retention.
n
∙Collect feedback from customers to improve products, services, and processes.
n
∙Work closely with the sales and product teams to support customer requirements and
n
identify upsell opportunities.
n
Required Skills & Qualifications
n
∙Bachelor's degree in any discipline (BBA, BCom, BE, or related fields preferred).
n
∙0–1 years of experience in Customer Success, Client Servicing, or Support roles.
n
∙Excellent verbal and written communication skills in English.
n
∙Strong problem-solving skills and the ability to handle customer queries effectively.
n
∙Positive attitude, team player, and willingness to learn.
n
Benefits:
n
∙ Competitive salary.
n
∙ Opportunities for professional growth and development.
n
∙ A dynamic and collaborative work environment.
n
If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team!
n
Location: Chennai - Mogappair
n
Experience: 0-1 Year
n
To Apply: Send your resume to
n
[email protected] or Whatsapp (phone hidden)
n
Walkin Details
n
Linz Technologies CDC 3 Office
n
Mogappair - Chennai
n
Timings - 10am - 4pm (Monday - Friday)
n
www.linztechnologies.com
n
www.linztechnologies.in
📌 Customer Success Executive (Tamil Nadu)
🏢 Linz Technologies
📍 Tamil Nadu