22 Aug
|
Reidius Infra
|
Noida
22 Aug
Reidius Infra
Noida
About Reidius Infra
Reidius Infra is a Jaipur based, architecture led home construction company positioned as India's most transparent home building company. We operate on a single flat service fee that covers architecture, project management, on site supervision, quality assurance, and interiors, with no hidden costs layered in afterward.
What sets us apart is how we solve the trust problem that plagues most construction projects. Clients get a dedicated app, 24/7 live site cameras, and real time expense tracking, so they can watch their home being built from anywhere in the world. This matters enormously to our core client base, many of whom are based outside Jaipur or even outside India and simply cannot be on site to supervise construction themselves. We built our entire model around removing that anxiety.
We're a fast growing, digitally native team, and this role sits right at the center of that growth engine. This is not a scripted call center role. It's a trust building function for a premium, transparency led construction brand, often speaking with time poor NRIs and MNC professionals who cannot personally supervise construction and are evaluating Reidius Infra specifically because of that constraint.
Key Responsibilities
Speed to Lead
- Call every new lead within minutes of it hitting the pre-sales CRM, across all hours the funnel is active, not just standard business hours.
- Treat response time as a primary KPI, since delayed contact is the single biggest driver of lead decay in this funnel.
- Follow a defined cadence for leads who don't answer on the first attempt (call, WhatsApp, call again) rather than letting them sit.
Qualification
- Run a structured discovery conversation to assess budget range, land ownership/site status, city (Jaipur based or remote), timeline, and genuine intent versus casual browsing.
- Filter out unqualified or low intent leads without being dismissive,
since even a "no" today may be a "yes" in six months.
Trust Building & Conversion to Meeting
- Persuade qualified leads to commit to a meeting with the sales/design team, and treat "meeting booked and attended" as the real conversion event, not just "meeting scheduled".
- Send timely WhatsApp follow ups with relevant content (project photos, client app walkthrough, testimonials) to keep warm leads engaged between call and meeting.
CRM & Reporting Discipline
- Log every call outcome, qualification data point, and next action in the CRM without gaps.
- Maintain clean data that lets the growth team accurately calculate CPL, cost per meeting aligned, and lead to meeting conversion rate.
- Flag lead quality issues back to the marketing team (e.g., a spike in unqualified Meta form leads) so campaigns can be adjusted.
What Success Looks Like
- Lead to meeting conversion rate improves from the current.
- First contact time consistently under a defined threshold (e.g., under 15 minutes during active hours).
- Meetings booked to attended meetings at a high rate, not just scheduled.
Requirements
- 1 to 3 years in tele sales, pre-sales, or inside sales, ideally in real estate, construction, interiors, or another high ticket consultative category.
- Excellent spoken Hindi and English, comfortable speaking with NRI and MNC professional audiences.
- Robust CRM discipline and comfort working inside a structured pipeline (Zoho CRM or similar).
- High tolerance for outbound calling volume paired with genuine listening skill, since this role requires both speed and empathy.
- Understanding of or willingness to deeply learn the Reidius Infra value proposition (flat fee model, live cameras, app based tracking, 10 to 12 month delivery).
Cherry on the cake
- Past experience selling to a remote or NRI buyer base.
- Familiarity with WhatsApp Business as a sales tool.
- Exposure to real estate or construction sales cycles.
📌 Pre-sales Specialist (Noida)
🏢 Reidius Infra
📍 Noida