Job Description

HCLTech is hiring for MIS Analyst !!!

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Role - MIS

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Designation - Analyst

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Experience: min 3 year

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Location: Noida

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Shift : Rotational Shift

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Role Summary :

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Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.

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Key Responsibilities :

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· Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.)

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· Ensure data accuracy, consistency, and timely delivery

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· Perform data analysis and RCA to identify trends and gaps

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· Drive automation using Excel, Power BI, and other tools

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· Collaborate with Operations and WFM for reporting requirements

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· Lead and mentor MIS team; ensure SLA and quality adherence

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Skills Required :

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· Advanced Excel (Pivot, Power Query; VBA preferred)

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· Power BI / Tableau

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· Basic SQL (preferred)

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Interested !! How to apply ? Please Share your Resume to [email protected] with following details

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Total year of experience

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Current CTC

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Expected CTC

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Notice Period.

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Why choose HCLTech ?

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A great place for MIS candidates to learn, grow, and work on innovative global projects with a supportive team workplace.

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Only relevant candidates will be considered.

📌 MIS Analyst (Noida)
🏢 HCLTech
📍 Noida