Job Description

Assignment Support Coordinator (HR)

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Location – Mumbai

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Join Our Team as an Assignment Support Coordinator at NES Fircroft!

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As an Assignment Support Coordinator, you'll be at the heart of our contractor management process—ensuring seamless onboarding, compliance, and support throughout the contractor's lifecycle. You'll be the go-to person for coordination, communication, and problem-solving, helping us maintain our high standards of service and operational excellence.

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What You'll Be Doing

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Contractor Management:

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Overseeing contractor pre-mobilization and onboarding, ensuring timely completion of tasks and approvals.

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Supporting global mobility administration for contractor relocation (if applicable).

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Tracking placement lifecycle processes such as contract renewals, visa renewals, and training completions.

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Coordinating with third-party providers for medicals and training during mobilization.

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Maintaining strong communication with contractors throughout their assignments.

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Stay updated on process and legislative changes.

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Managing shared mailbox queries and prioritizing responses.

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Ensuring accurate offboarding and timely closure of placements in Bullhorn.

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Reporting:

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Following up on flagged issues and collaborating with consultants to resolve them.

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Creating ad hoc reports and maintaining spreadsheets for client needs.

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Ensuring 100% compliance in monthly audits.

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Communication & Escalation:

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Collaborating with Commercial, Payroll, and Travel teams to ensure smooth contractor experiences.

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Support regional Assignment Support teams when needed.

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Escalating issues to the Team Leader or Manager when appropriate.

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Reporting Bullhorn issues and workload delays promptly.

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Visa & Logistics (if applicable):

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Coordinating visa requests with the PRO team.

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Ensuring timely visa applications and researching requirements for current regions.

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What We're Looking For

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Experienced: Preferably with a background in customer-facing roles.

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Tech-Savvy: Proficient in Microsoft Office Suite.

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Professional: Strong communication skills in English and Arabic, with a polished demeanor.

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Organized: Excellent time management and multitasking abilities.

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Proactive: Resourceful and quick to resolve issues.

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Customer-Focused: A positive, service-oriented attitude.

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Qualified: Preferably holding a bachelor's degree.

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Why NES Fircroft?

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Competitive Salary & Bonus Scheme – Rewarding your dedication and performance.

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Work From Home – Enjoy flexibility with one remote day per week.

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Charity Participation – Make a difference through community involvement.

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Career Progression – Clear paths for growth and advancement.

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Life Insurance – Comprehensive coverage for peace of mind.

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Early Finish Fridays – Start your weekend early with a 4pm wrap-up.

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Lively Work Environment – A fun, energetic team culture.

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Achiever Club – Exclusive rewards like lunches and dinners.

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Close-Knit Team – Supportive environment with ongoing training and development.

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Who Are We?

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At NES Fircroft, we're proud to be the world's leading engineering staffing provider, with over 90 years of combined experience and a presence in more than 45 countries. We specialize in delivering tailored workforce solutions across industries like Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive, and Chemicals.

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We believe in excellence, innovation, and putting people first—whether it's our clients, contractors, or team members.

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NES Fircroft – Empowering people, powering progress.

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[About Us] // [Meet The Team] // [Follow Us On YouTube]

📌 Assignment Support Coordinator (HR) (Mumbai)
🏢 Nes Fircroft
📍 Mumbai