Job Description Job Requirements
n Role – Senior Manager – Portfolio Management
n Function/Department – Credit Card
n Location - Mumbai
n Job Purpose:
n Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews.
n · Portfolio P&L; stewardship and unit-economics governance
n · Lifecycle growth levers (activation, usage, spend deepening, attrition reduction)
n · Risk partnership and affluent collections strategy
n · Inorganic actions (migrations, transitions, sunsets)
n · MIS, dashboards, forecasts and budgeting cadence
n Primary Responsibilities:
n · P&L; & Unit Economics
n · Build unit-level metrics and P&L; with Finance
n · Prepare monthly portfolio MIS (spends, activation, attrition)
n · Ensure timely monthly budgeting and provisioning
n · Track partner-led product costs and profitability (e.g., Maharaja Points)
n · Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual).
n · Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre‐emptive line controls and treatment paths.
n · UPI‐on‐Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy.
n · Formal dormancy and high‐value retention programs.
n · Growth & Lifecycle
n · Develop acquisition plans and run acquisition campaigns
n · Design and execute portfolio growth campaigns to increase activation and usage
n · Analyse attrition, upgrades, lifecycle and execute actions
n · Plan and execute merchant/platform-led offers




n · Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‐cause loops to other relevant teams
n · Analytics & Reporting
n · Build and maintain dashboards
n · Run forecasts and impact analysis for portfolio changes
n · Develop new reports and dashboards to enhance visibility
n · Risk & Collections
n · Design and manage affluent-specific collections process
n · Partner with Risk to monitor credit performance
n · Inorganic & Transitions
n · Design and execute migration plans (e.g., Vistara)
n Secondary Responsibilities :
n · P&L; fluency & unit-economics
n · Experimentation & measurement
n · Analytical skills (SQL/Excel), dashboarding
n · Cross-functional orchestration
n · Risk/collections literacy (roll, flow, cure strategies) for premium books.
n · Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops.
n · Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing).
n · Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes.
n Managerial & Leadership Responsibilities
n · Positive, team-oriented attitude, Prolific communicator
n · Ability to evaluate potential business opportunities, structure the team's thinking, and reach insightful answers
n · Experience in managing multiple cross-functional opportunities and projects in parallel
n · Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations
n Qualifications: MBA Marketing / Finance / Graduate
n Industries : Banking, Fintech
n Experience:
n · 7–10 years in portfolio mgmt/risk/analytics
n · Hands-on MIS/reporting & P&L; ownership
n · Ability to translate insights into targeted actions

📌 Senior Product Manager-Credit Cards (Raigarh)
🏢 IDFC FIRST Bank
📍 Raigarh