Job Description

Join Our Team as a Business Development Manager at Helo.ai by VivaConnect

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Location: Mumbai, Banglore

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Working Days: Monday to Friday

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Work Mode: Work from Office

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About Helo.ai

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At Helo.ai by VivaConnect, we enable businesses to connect with their customers through powerful engagement channels.

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• SMS, WhatsApp, RCS, Voice, and Contact Centre solutions

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• 24+ years of industry expertise

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• 30+ billion engagements handled annually

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• Partnerships with Meta, Google, and leading telecom operators

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We power communication infrastructure for businesses that require scale, reliability, and seamless customer engagement.

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Why Build Your Career With Us

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• Work on high-value enterprise sales and large-ticket deals

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• Collaborate with leading brands across industries

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• Gain exposure to CPaaS solutions and enterprise communication technologies • Access mentorship, training programs, and career growth opportunities

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Discover More About Helo.ai

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• Website: https://helo.ai/

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• LinkedIn: https://www.linkedin.com/company/sayheloai/posts/?feedView=all • Instagram: lifeathelo.ai

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The Role You'll Play

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As a Business Development Manager, you will drive new business acquisition, onboard enterprise clients, and contribute to revenue growth through high-value deals.

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Your role will focus on:

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• Identifying and acquiring enterprise clients for CPaaS solutions

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• Managing the complete sales cycle from prospecting to deal closure • Building long-term relationships with clients and stakeholders

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• Driving revenue growth and meeting business targets

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In addition to the responsibilities listed below,



you should be open to taking up any additional tasks related to this role that support smoother operations and effective business development across teams.

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What You'll Be Driving

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New Business Development

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• Identify, target, and onboard new enterprise clients

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• Focus on large-ticket deals of ₹25 lakhs+ and drive revenue growth

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Client Acquisition & Sales Pipeline

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• Build a strong pipeline by identifying opportunities across industries such as BFSI, Retail, and Media

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• Pitch Helo.ai solutions including Helo Campaigns, Helo Conversations, and Helo Shortify

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Sales Cycle Ownership

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• Manage the complete sales process from cold calls to deal closure

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• Conduct client meetings, presentations, and product demonstrations • Lead negotiations with key decision-makers

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Relationship Management

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• Build trusted partnerships with clients and ensure smooth onboarding • Act as the primary point of contact for client requirements

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Market Research & Strategy

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• Monitor market trends and competitor strategies

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• Identify new opportunities and develop sales strategies

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Revenue Growth & Performance Tracking • Contribute to quarterly and annual revenue targets • Track KPIs and share performance updates

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Knowledge & Expertise We Value

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Sales & Business Development Skills

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• Experience in B2B sales, business development, or account acquisition

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• Ability to close large-ticket deals and manage enterprise sales cycles

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• Strong understanding of tech-based solutions such as CPaaS, A2P messaging, or enterprise SaaS

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• Experience using CRM tools and sales platforms

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Professional Strengths

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• Strong negotiation and closing abilities

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• Excellent communication and presentation skills

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• Strategic mindset for identifying new opportunities and driving revenue growth • Self-motivated, goal-oriented approach with strong problem-solving abilities

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Platforms & Technologies

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CRM Tools

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Microsoft Excel Microsoft PowerPoint Sales Platforms

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Education & Experience

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• Experience: 4–7 years in B2B Sales, Business Development, or Account Acquisition

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• Proven experience closing large-ticket deals of ₹25 lakhs or more

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• Experience with CPaaS, A2P Messaging, or Enterprise SaaS solutions is an advantage

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Indicators of Success

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• Successful acquisition of enterprise clients and high-value deals

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• Consistent contribution toward quarterly and annual revenue targets • Strong client relationships and account growth

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• Effective management of sales pipeline and deal closures

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Performance & Growth

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The role follows defined KPIs and KRAs to ensure clarity in responsibilities, support performance tracking, and recognize contributions toward revenue growth and organizational goals.

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Equal Chance Employer

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At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all employees.

📌 Business Development Manager (Mumbai)
🏢 Helo.ai by VivaConnect
📍 Mumbai