Looking to make an impact in the BPO space? We‘re seeking a passionate Assistant Manager-Quality to lead our global quality initiatives.
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What we offer:
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- Work with top global clients
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- Competitive pay & Growth
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- Collaborative & innovative workplace.
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What you‘ll do:
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- Drive quality strategies & performance excellence.
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- Lead teams, improve processes & enhance customer satisfaction
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- Use Data-Driven insights to optimize operations.
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What you Bring:
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- 5-6years in BPO quality management
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- Expertise in international voice & chat processes.
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- Solid leadership & analytical skills.
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