• Conduct end-to-end KYC reviews for recent-to-bank and existing customers.
• Verify customer identity documents as per regulatory guidelines and internal policy.
• Perform due diligence and risk assessment for individuals, proprietorships, partnerships, companies, and other entities.
• Review screening alerts (sanctions, PEP, adverse media) and escalate cases as required.
• Ensure all required documents are collected and validated before account opening.
• Maintain accurate and complete records in the system.
• Liaise with internal teams (Sales, Operations, Compliance) for case closure.
• Monitor and follow up on pending documents.
• Support periodic KYC refresh activities.
• Adhere to turnaround time (TAT) and quality standards.