- Call US insurance companies to check claim status.
- Follow up on unpaid/denied claims.
- Work on denials, rejections and appeals.
- Resolve underpayments and aged AR.
- Document call notes accurately in billing software.
- Maintain AR within target days.
- Meet daily productivity and collection goals.
Payment Posting
- Post insurance & patient payments accurately.
- Process EOBs/ERAs.
- Identify adjustments, denials and write-offs.
- Reconcile payments with bank deposits.
- Report discrepancies and underpayments.
- Maintain high accuracy and TAT.
Requirements
- 1–3+ years experience in US Medical Billing. (AR Calling & Payment Posting)
- Good understanding of CPT, ICD-10, HCPCS codes.
- Knowledge of insurance portals & clearinghouses.
- Robust communication skills. (English – spoken & written)
- Experience with various billing software.
- Ability to work night shifts.
- Good typing speed & attention to detail.