CCT - Conversation Banking/ Lead BA/ Transformation BA(Shephali) (Pune)

CCT - Conversation Banking/ Lead BA/ Transformation BA(Shephali) (Pune)

22 Aug
|
Central Business Solutions
|
Pune

22 Aug

Central Business Solutions

Pune

Must-have Skills: A Lead BA with at least 4-5 yrs in the capacity as a Lead. Has worked in Transformation BA space and lead /guided a team of BA’s in a programme/project construct. Comes with experience working in a large global organization like ours (preferably in Banking). Understanding of Contact Center Domain OR Worked in any Banking domain that interfaces with Contact Center. Valuable-to-have Skills: Chatbot & Voicebot exposure, NLU, LLM / GenAI exposure, RM Chat (Whatsapp), Genesys Cloud. Comes with Technical Analysis Background

📌 CCT - Conversation Banking/ Lead BA/ Transformation BA(Shephali) (Pune)
🏢 Central Business Solutions
📍 Pune

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