Job Description

Visa Roots one of Kerala's most reputed visa and travel management companies, proudly based in Cochin is expanding its team! We're seeking an experienced and detail-driven Visa Officer who thrives in a fast-paced, client-first setting and brings solid knowledge of visa and immigration processes to the table.

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Key Responsibilities:

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• Manage end-to-end visa and immigration processes for clients

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• Guide clients through document verification, application completion, appointment scheduling & follow-ups

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• Ensure timely, accurate submission of all applications in compliance with government regulations

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• Prepare visa fee quotations and respond to detailed client inquiries

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• Stay current on visa regulations, embassy updates & immigration legislation changes

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• Take full ownership of assigned cases and keep clients updated at every stage

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• Foster lasting relationships with clients and contribute positively to the team

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Experience and skills:

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• Bachelor's in Travel & Tourism, Business Admin or related field

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• 1–3 years in visa application processing

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• Proficient in MS Office (Word & Excel)

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• Excellent written & verbal English communication

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• Strong attention to detail & a customer-first mindset

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• Able to work independently and collaboratively

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What We Offer:

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- Positive work environment
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- Competitive salary
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- Private medical insurance
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- Flexible Work schedules
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- Flexible Holidays & Sick Leave
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- Opportunities for professional development
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- Company Sponsored events
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- Team building activities
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- Company Lunch & Free Snacks
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- Career advancement options
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- Staff Accommodation
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📌 Visa Officer (Kochi)
🏢 Visa Roots
📍 Kochi