Job Description

Job Description : -

Travel experience and experience of GDS is a Must

To Conduct NHT for travel process

To get the refreshers and floor briefings conducted as and when required

To evaluate and provide feedback to the training manager on amendments to the training material

Managing end to end NHT and OJT for the process

Expert in feedback and coaching

Excellent in communication Eye for detail

Prepare and send basic Training reports

People Management

- Identify Early Warning Signals (EWS) related to trainee performance and behavior.
- Provide timely feedback and coaching to support continuous improvement.
- Foster a positive and engaging learning workplace.

Reporting & Stakeholder Management

- Prepare and share accurate training reports with internal stakeholders and clients within defined timelines.
- Collaborate effectively with peers, stakeholders, and clients to ensure smooth communication and alignment.

Content & Knowledge Management

- Conduct Training Need Identification (TNI) and update training content/plans accordingly.
- Continuously enhance training materials and delivery methods to improve learning effectiveness.

📌 2N- Assistant Manager - Process Training- TravelGDS (Amadeus/Sabre experience)- Gurgaon- (Rotational shifts)
🏢 Wns Global Services
📍 Gurugram