Location Location India Region Delhi City Delhi NCR Career Area Sales Experience Level Experienced Professionals Job ID WD-0041109 Description and requirements

Position: Account Manager
Department: Sales
Reporting To: Area Sales Manager

What’s the role?
As an Account Manager, you will be part of a dynamic team, driving value and forging long-term relationships with key customers. This is a B2B sales role, centered on high-level customer consultation. You'll help shape the future of construction with Hilti's cutting-edge solutions. You ride the iconic Hilti red car, equipped with our latest products, ready to solve customer problems and Make Construction Better.

Key Roles & Responsibilities:

- Develop and implement strategies for key account growth, turning customers into business partners.
- Build strong relationships with key accounts, and take the lead to drive a top-down approach
- Proactively identify and capture new business opportunities within your territory
- Visit Customer Jobsites and Offices, analyze customer needs and provide efficient solutions and technical support.
- Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions.




- Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity.
- Maintain detailed records of customer interactions and potential opportunities in our CRM
- Achieve sales targets and drive revenue growth through effective customer engagement.
- Manage credit collections and maintain customer satisfaction.
- Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
- Stay informed about market trends and competitor activities.

What are the essential experiences, knowledge and skills you need for this role?

- Bachelor’s degree in engineering (Civil, Mechanical, Electrical) MBA/PGDM is a plus
- Strong communication and interpersonal skills.
- Problem-solving ability and a solution-selling mindset.
- Prior sales or business development experience.
- Drive for results and ability to work in a collaborative team environment.
- Learning agility and adaptability in a fast-paced commercial environment.
- Business planning skills to maximize productivity and customer-facing time.

📌 Account Manager (India)
🏢 Hilti
📍 India