Job Description

HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026 ( Voice Process)

n

Walk-in Drive Details:

n

Date: 31st July 2026, Friday

n

Location: HCL AMB-6

n

104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076.

n

Time: 10AM - 2:30PM

n

HR Contact Name: Judith

n

Please carry anyone Government ID proof.

n

Job Description – International contact Center ( Voice Proces - Inbound calls)

n

Location: Chennai, India

n

Business Unit: Retail Banking – Mortgages & Consumer Lending

n

Reporting To: Team Leader / Operations Manager

n

n
- Work Location: Sholinganallur
n
- Designation: Associate/ Analyst
n
- Process: Inbound Call
n
- Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
n
- Education Eligibility:



12th Pass / Any Graduate / Postgraduate
n

n

Key Responsibilities:

n

n
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
n
- Handle inquiries related to products, services, data, and client accounts
n
- Manage multiple client queries efficiently using workflow tools
n
- Maintain accurate records of customer interactions in internal systems
n
- Collaborate with internal teams to resolve client issues effectively
n
- Ensure client satisfaction with service excellence and a customer-first approach
n

n

Regards

n

Judith

📌 HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st Ju (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu