Job Description

Job description:

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- The Virtual Relationship managements engage with the Bank customers and prospects, virtually, to provide a seamless experience to customers
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- Developing and Expanding existing HNI customer relationships by ensuring quality portfolio
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- Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details
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- Call Handling as per desired standards
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- Fulfilling customer service requirements and deepening relationships
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- Creating the opportunity to provide financial solutions to customers via cross-sell and upsell
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- Aids in developing and maintaining strong customer relationships, both within a company as well as with recent clients
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- Seek out new business opportunities for the clients while advising them on products or services that best fit their needs
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Qualification

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- 2-6 years' of client relationship experience
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- Strong communication and interpersonal skills
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📌 Virtual Relationship Manager (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru