Job Description

Job Title: Customer Service Associate

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Location: Believers Destination, Magnus Tower, Sector-73, Noida

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Work Timings: 9 AM TO 6 PM

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Preferred Candidate: Residing with family in Noida, greater Noida or Nearby

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Key Responsibilities

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- Handle inbound and outbound calls professionally.
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- Communicate clearly and courteously with students and parents.
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- Guide and assist students through processes (calls/chat/support tools).
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- Maintain and update data records accurately.
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- Prepare daily and weekly reports.
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- Use MS Excel for basic data management (filters, formatting, tracking sheets, etc.).
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- Assist in scheduling, coordination, and administrative tasks.
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- Support day-to-day operational activities to ensure smooth workflow.
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- Escalate issues to the management team when necessary.
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- Provide basic technical support (login assistance, form updates, minor troubleshooting).
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Required Skills & Qualifications

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- Minimum of 0-1 years of experience in customer service.
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- Robust communication skills (verbal and written).
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- Good command over MS Excel and basic computer operations.
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- Ability to handle multiple tasks with attention to detail.
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- Pleasant personality and customer-centric approach.
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- Basic technical understanding is a plus.
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Preferred Candidate Profile

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- Based in Noida, Greater Noida, or nearby regions.
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- Immediate joiners preferred.
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- How to Apply: Interested candidates can share their updated resumes at [email protected] with the subject line "Application for Believers Destination- POSITION" or apply via LinkedIn.
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📌 Customer Support Associate (Noida)
🏢 Believers Destination
📍 Noida