Job Description

About Flipspaces (www.flipspaces.com)

n

We are a Virtual-Reality-Tech-based design and contracting venture aiming to revolutionize how consumers design and execute interior spaces. At our core is a groundbreaking technology product that gamifies the interior design experience, putting control directly in the hands of the consumer.

n

FlipSpaces is one of India's fastest-growing real estate ventures, with expertise in consulting, technology, design, and management of commercial real estate. Founded by high-pedigree entrepreneurs from IIT, we strive to transform how brands find, design, and manage their commercial spaces. Headquartered in Mumbai, FlipSpaces operates pan-India with offices in Bangalore, Delhi, Hyderabad, Gurgaon, Pune, Ahmedabad. International operations include USA, UAE and Singapore.

n

Why Flipspaces?

n

We're fresh off a $50M Series C raise with Marquee investors like Iron Pillar, SMBC Asia Rising Fund, Panthera Growth Partners, and CE-Invests joining the journey. With plans to multiply scale across India, the US, UAE and APJ, double down on AI-powered tech, and explore strategic acquisitions, this is your chance to join a design-tech rocketship at full throttle!

n

Role Summary

n

We are looking for a highly experienced Senior VP - Operations to own and scale national operations for commercial interior fit-out project execution across India, with potential exposure to international markets.

n

This is a strategic leadership role responsible for building execution capability, driving operational excellence, improving profitability, strengthening delivery governance, and enabling scalable growth across regions.

n

The ideal candidate will be a seasoned operations leader with deep experience in commercial interiors, real estate, construction, design & build, or turnkey project execution. They should have a strong track record of leading large teams, managing complex project portfolios, building vendor ecosystems, and delivering high-value projects with quality, speed, and commercial discipline.

n

Key Responsibilities

n

National Operations Leadership

n

n
- Own and lead operations strategy for commercial interior project execution across regions.
n
- Drive delivery performance across multiple business units, geographies, and project portfolios.
n
- Build scalable operating systems, governance structures, and execution processes to support rapid growth.
n




- Ensure projects are delivered on time, within budget, and to defined quality and client satisfaction standards.
n
- Partner with the executive leadership team to align operations with business growth, profitability, and expansion plans.
n

n

Project Governance & Delivery Excellence

n

n
- Establish strong project governance mechanisms across planning, execution, reporting, quality control, safety, and commercial closure.
n
- Review and monitor key project metrics including timelines, cost variance, gross margins, vendor performance, site productivity, and client escalations.
n
- Lead strategic interventions for critical or high-value projects.
n
- Drive consistency in execution standards across all regions and project types.
n
- Improve turnaround times, predictability, cost efficiency, and quality outcomes.
n

n

Leadership, Org Building & Talent Development

n

n
- Lead senior operations leaders, regional heads, project directors, project managers, and site execution teams.
n
- Build a high-performance operations organization with clear roles, accountability, and performance metrics.
n
- Mentor and develop future leaders within the operations function.
n
- Drive manpower planning, capability building, training, and succession planning.
n
- Create a culture of ownership, speed, quality, and execution discipline.
n

n

Vendor Ecosystem & Commercial Control

n

n
- Build and scale a strong national vendor, contractor, consultant, and service partner network.
n
- Drive strategic vendor partnerships, capacity planning, rate benchmarking, and performance management.
n
- Improve procurement-execution coordination to optimize cost, quality, and delivery timelines.
n
- Strengthen commercial controls around budgeting, billing, change orders, cost overruns, and project closure.
n
- Ensure contractor and vendor accountability through structured review mechanisms.
n

n

Client, Business & Stakeholder Management

n

n
- Act as a senior escalation point for key clients during project execution.
n
- Partner with sales, design,



client servicing, procurement, finance, and leadership teams to ensure seamless customer delivery.
n
- Strengthen client confidence through predictable execution and proactive communication.
n
- Support business development and strategic accounts through operational credibility.
n
- Drive improvements in client satisfaction, repeat business, and referral potential.
n

n

Process, Technology & Operational Transformation

n

n
- Champion process automation and technology-led project management systems.
n
- Implement dashboards, MIS, SOPs, quality frameworks, and performance tracking systems.
n
- Identify operational bottlenecks and lead transformation initiatives to improve scale and efficiency.
n
- Drive continuous improvement across planning, site execution, vendor coordination, reporting, and handover processes.
n
- Ensure compliance with safety, statutory, quality, contractual, and company standards.
n

n

Ideal Candidate Profile

n

n
- 13-16 years of experience in operations, project execution, or delivery leadership, preferably in commercial interior fit-outs, design & build, construction, or real estate.
n
- Proven experience leading large-scale, multi-location project execution portfolios.
n
- Strong background in turnkey execution for offices, coworking spaces, retail, hospitality, institutional, or enterprise clients.
n
- Experience managing senior project leaders, regional teams, contractors, vendors, MEP consultants, and cross-functional stakeholders.
n
- Solid commercial acumen with understanding of project costing, budgeting, margins, billing, and cost control.
n
- Deep knowledge of site execution, MEP coordination, vendor development, quality control, project planning, and delivery governance.
n
- Excellent leadership, communication, negotiation, and client management skills.
n
- Ability to build scalable systems and lead teams in a high-growth, entrepreneurial environment.
n
- Prior experience in a national or multi-region operations leadership role preferred.
n

n

Why Join Us?

n

n
- High-growth opportunity in a tech-led design & build venture.
n
- Opportunity to lead large-scale commercial interior projects across India.
n
- Flat structure, high ownership, and direct leadership visibility.
n
- Entrepreneurial, fast-paced work environment.
n
- Attractive incentives and ESOPs.
n

📌 Sr. VP Operations (Mumbai)
🏢 Flipspaces
📍 Mumbai