Day-to-day your responsibilities will include: Managing a diverse portfolio of security services including Cloud & Email Security (Mimecast), Valimail DMARC, Microsoft Defender (XDR), and Microsoft Purview (DLP, IRM). Overseeing a security services budget exceeding 5 million DKK, including anchor budget realisation, license control, and strategic investment planning Leading vendor relationships and contract negotiations to ensure competitive service delivery while maintaining compliance with Novo Nordisk standards Driving proof of concept initiatives and medium-to-large scale implementation projects that enhance our security capabilities Collaborating with global stakeholders across India, Denmark, and the US to align security services with evolving business needs Defining service strategy, roadmaps, and risk management in partnership with security architects, Information Security teams, and business leaders Managing incident, change, problem, and release processes while ensuring compliance documentation meets QMS and regulatory requirements Your new department In Quality, IT and Environmental Affairs, you will be part of a business area that drives impact across the full Novo Nordisk value chain. We strive to stay close to our stakeholders in the business to ensure we deliver on their needs, helping reach millions of people living with reliable chronic diseases. Our focus is on being at the forefront within our three areas; ensuring the highest quality for patients, being a trusted tech leader and an environmentally responsible business. Within this area, the GSO - Technology and Service Operations team is at the forefront of ensuring the availability, integrity, and confidentiality of IT solutions. This dynamic and fast-paced team implements, manages, and maintains security technologies across endpoint, cloud,



and network environments. Acting as the operational backbone to the Security Operations Centre (SOC), we actively tune and update security tools to address emerging threats and vulnerabilities. With a collaborative atmosphere and global presence, you'll work alongside the Global Security Organisation to enhance Novo Nordisk's security posture and support business continuity. Your skills & qualifications We're looking for an experienced IT security professional who thrives in a global, fast-paced environment and can balance strategic thinking with hands-on service management. You'll bring with you: 12+ years of IT experience covering roles such as Security Consultant, Project Management (PMO), Service Manager, with strong knowledge of Lean, Six Sigma, and Agile frameworks 5-8 years of experience working with GxP requirements, validation, and compliance in regulated environments Deep expertise in ITIL, Incident, Problem, and Change Management processes, with proven ability to implement and optimize these frameworks Strong technical knowledge of security technologies including Identity & Access Management, Cloud Security, Email Security platforms, Microsoft Defender ecosystem, DLP/IRM solutions, and vulnerability management tools Experience leading large-scale, cross-geographical projects and managing vendor relationships, including contract negotiations and SLA management Bachelor's degree in Software Engineering, Computer Science, Economics, Business Administration, or related field (Master's degree or MBA preferred) Excellent interpersonal and communication skills with the ability to influence decision-makers and present complex security solutions to stakeholders at all organizational levels Cultural sensitivity and comfort working across multiple countries, cultures, and time zones with a genuinely global mindset

📌 Service I Manager-IT Security Services (Bengaluru)
🏢 People First Consultants
📍 Bengaluru