Job Description

About the company:

n

BDO is a global network of professional services firms with a presence in over 166 countries, revenue of over USD 14 billion, and experience of over 60 years. Its a leading service provider for the mid-markets with client service at its heart.

n

n

BDO India Services Private Limited (or BDO India) is the India member firm of BDO International. BDO India offers strategic, operational, accounting and tax, and regulatory advisory & assistance for both domestic and international organizations across a range of industries. BDO India is led by more than 300+ Partners & Directors with a team of over 10,000 professionals operating across 14 cities and 20 offices. We expect to grow sizably in the coming 3-5 years, adding various dimensions to our business and multiplying and increasing the current team size multi-fold.

n

n

Role Overview

n

The Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.

n

n

Key Responsibilities

n

n
- Greet and welcome visitors and guests, ensuring a positive first impression of the organization.
n
- Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.
n




- Ensure the reception desk is staffed and fully functional during office hours.
n
- Handle conference/meeting room bookings efficiently.
n
- Respond to general inquiries and provide accurate information or assistance to visitors and callers.
n
- Manage the process of ordering business cards for staff as per the company’s defined process.
n
- Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines, and other materials are neatly organized.
n
- Promote a friendly and welcoming office environment.
n
- Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.
n
- Support in initiating emergency procedures as per location-specific response guidelines.
n
- Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.
n
- Provide administrative support to other office functions as required.
n

n

n

Qualifications & Skills

n

n
- Bachelor’s degree in any discipline (preferred).
n
- 2–4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.
n
- Excellent communication skills (verbal and written).
n
- Strong organizational and multi-tasking abilities.
n
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
n
- Qualified demeanor with the ability to handle sensitive information discreetly.
n
- Strong interpersonal skills with a customer service orientation.
n

n

📌 Front Office Executive (Pune Division)
🏢 BDO India
📍 Pune Division