Job Description

Job Summary

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We are looking for a Pensions Domain Trainer to independently deliver high-quality training for our UK pensions administration team. The ideal candidate will have hands-on experience in pensions operations, strong facilitation skills, and the ability to simplify technical topics for new joiners and colleagues who want to upskill or go for a relevant certification.

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While initial guidance will be provided, the candidate is expected to independently manage the end-to-end training lifecycle with primary focus on curriculum design, facilitation, learner engagement, assessments—within a few weeks of joining.

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Key Responsibilities

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Training Facilitation

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- Deliver structured training programs on UK pensions domain topics, processes, and systems for new joiners as well as existing employees.
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- Facilitate engaging virtual and/or classroom sessions covering pensions operations (joiners, leavers, retirements, transfers, etc.) with clarity and impact.
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- Conduct assessments and feedback sessions using practical examples and cases to evaluate learner readiness.
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- Stay updated on UK pension regulations and changes to ensure the training curriculum remains relevant and updated.
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Training Administration & Management

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- Manage the logistics for own training sessions including session scheduling, attendance tracking, learner assessments, and certification journey management.
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- Collaborate with Business leaders and SMEs to enhance training materials based on business priorities.
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- Report training delivery status, learner progress, assessment scores, and key observations to the relevant stakeholders; flag any risks or support needed proactively.
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- Collect feedback and share suggestions for improvement with the team.
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- Maintain training material, documentation, FAQs, and session-wise trackers.
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Content Development & SME Support

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- Provide subject matter expertise (SME)



to instructional designers and learning content developers for the creation of high-quality eLearning modules and other digital assets for the Pensions domain learning.
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- Review the learning content to ensure technical accuracy, relevance, completeness, and alignment with latest UK pensions regulations.
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- Offer insights and updates to support the continuous improvement of the learning material.
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Must-have Training Skills

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To be successful in this role, the following facilitation competencies are essential:

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- Clarity of Communication: Ability to explain technical and regulatory concepts in simple, understandable language.
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- Voice Modulation & Pacing: Effective verbal delivery with variation in tone, pitch, and pace to maintain interest.
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- Command over English Language: Clear articulation, correct grammar usage, and professional vocabulary to ensure credibility and learner comprehension across UK-based processes.
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- Learner Engagement: Use of questioning techniques, examples, scenarios, and digital tools to keep sessions interactive.
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- Confidence & Preparation: Thorough command over session content, with readiness to address learner questions independently.
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- Responsiveness & Patience: Addressing queries professionally while encouraging participation across knowledge levels.
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- Understanding of Adult learning principles and models like Bloom's Taxonomy
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- Continuous Improvement Mindset: Demonstrates a continuous improvement mindset, seeking better ways to enhance learning and delivery.
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Required Skills and Experience

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Must-Have

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- 10 years of hands-on experience in UK pensions administration or a closely related process.
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- Comfort with virtual platforms (Teams/Zoom) and basic presentation tools (PPT, whiteboard tools).
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- Strong organizational skills for managing batch-wise logistics, learner data, and follow-ups.
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- High accountability for independent training delivery after initial support phase.
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- Pensions Administration domain experience is a must.
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Good-to-Have

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- Exposure to CPC or APE content or certification (preferred but not mandatory).
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- Experience coordinating or contributing to training content development.
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- Familiarity with LMS tools or digital learning platforms.
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Who can apply?

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This role is not limited to colleagues who are already working in training or learning teams within pensions or benefits administration organizations.

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We are equally open to experienced pensions administrators who are currently working in the business or operations side and are interested in pivoting into a training role and building a career in learning. What is non-negotiable is deep expertise in pensions administration, a strong understanding of the regulatory setting, pensions rules, and the ability to work through and explain complex calculation scenarios and cases.

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Strong communication skills and the ability to explain complex concepts in a clear, simple way are essential. Prior, in-depth training experience is not a requirement.

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In this role, you will combine your pensions expertise with the support of a learning and talent team that brings deep experience in designing high-quality learning solutions, using modern learning methodologies, digital formats, and learning technology.

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Aptia is doing exciting work in building skills and capability across the organization, and this role offers the opportunity to be part of that journey while developing a current dimension of your career.

📌 Pensions Trainer (Pune)
🏢 Aptia Group
📍 Pune