Job Description

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We are looking for candidates with strong Delivery experience, preferably from a fintech or IT product organization. The ideal candidate must be able to join within 45 days.

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Role Overview

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As Delivery Director, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on Banking Domain. You will be responsible for ensuring delivery excellence, robust governance, and successful program outcomes across global engagements.

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Key Responsibilities

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Program Leadership:

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- Lead and oversee the delivery of complex, multi-entity Banking transformation programs, ensuring alignment with strategic objectives.
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- Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels.
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Team Management:

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- Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps.
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- Foster a high-performance culture and ensure effective resource allocation across projects.
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Delivery Excellence:

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- Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements.
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- Drive cadence reviews, status reporting, escalation management, and change control processes.
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Stakeholder Engagement:

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- Build and maintain strong relationships with internal and external stakeholders, including C-level executives.
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- Act as the primary escalation point for program delivery issues and risk mitigation.
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Continuous Improvement:

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- Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering.
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Core Areas of Expertise

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- End-to-end delivery management with solid technical acumen
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- Deep domain expertise in Banking
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- Risk, compliance, and regulatory management
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- Stakeholder management up to CTO/CXO level
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- Enterprise automation, system engineering, and bid support
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Key Requirements

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- 20+ years of experience in Tier 1 IT Services, FinTech, or Product organizations
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- Familiarity with tech stacks such as Cloud, Microservices, Java, Spring, etc
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- 15+ years of progressive experience in IT product or banking technology delivery
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- Proven track record in managing large-scale product deliveries in Corporate Banking
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- Familiarity with Agile, SAFe, and DevOps methodologies
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- Demonstrated success in leading high-performing, multi-disciplinary global teams
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- Experience working in deadline-driven, high-pressure environments
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- PMP/Prince2 certification preferred
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- Willingness to travel as required
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Personal Attributes

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- Strategic thinker with strong leadership and influencing skills
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- Exceptional stakeholder management and interpersonal abilities
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- Results-oriented, proactive, and adaptable to dynamic environments
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📌 Opening for Service Delivery Manager (Pune Division)
🏢 Empresa líder
📍 Pune Division