Role & responsibilities

FG Warehouse Operations

- Manage end-to-end FG warehouse operations from receiving to final dispatch.

- Ensure smooth inbound, putaway, storage, replenishment, picking, packing, and outbound dispatch operations.

- Ensure operations are aligned with defined SOPs, TATs, SLAs, and business priorities.

- Monitor daily warehouse throughput and identify operational bottlenecks.

- Ensure smooth handling of BAU, peak-season, promotional, and urgent dispatch requirements.

1. Inventory Management

- Ensure 100% system vs. physical inventory accuracy through cycle counts and regular audits.

- Monitor inventory ageing, slow-moving, damaged, blocked, and excess stock.

- Ensure proper FIFO/FEFO wherever applicable.

- Drive timely reconciliation and closure of inventory discrepancies.

- Coordinate with Finance, QA, Production, PPC, and SCM teams for stock-related issues.

- Ensure accurate SAP/WMS transactions for all warehouse movements.

1. Order Fulfilment & Dispatch

- Ensure timely fulfilment of customer, store, Quick Commerce, and inter-warehouse orders.

- Monitor order ageing and ensure priority orders are dispatched within TAT.

- Ensure accurate picking, packing, staging, and vehicle loading.

- Coordinate with Transport/Logistics teams for vehicle planning and route requirements.

- Monitor dispatch accuracy and minimize wrong, short, excess, and damaged dispatches.

1. Warehouse Space & Capacity Planning

- Plan warehouse capacity based on current inventory, forecast, and future business requirements.

- Optimize storage locations, pallet positions, racks, aisles, and floor space.

- Drive effective utilization of warehouse space.

- Plan and execute rack installation, relocation, expansion,



and warehouse migration projects.

- Identify additional storage requirements and evaluate external warehouse options when required.

1. Manpower Management

- Plan and manage permanent and contractual manpower as per operational requirements.

- Prepare shift rosters and ensure adequate manpower deployment across inbound, inventory, picking, packing, and dispatch.

- Monitor productivity and manpower utilization.

- Conduct performance reviews and identify training requirements.

- Ensure adherence to attendance, discipline, overtime, and workforce policies.

1. Process & Productivity Improvement

- Develop and implement warehouse SOPs and process controls.

- Drive productivity improvement and cost optimization initiatives.

- Monitor key operational KPIs and implement corrective actions.

- Identify root causes of recurring operational issues and drive RCA/CAPA.

- Implement lean warehouse practices, 5S, visual management, and process standardization.

1. SAP / WMS / System Management

- Ensure accurate and timely transactions in SAP/WMS/ERP.

- Monitor system vs. physical inventory mismatches.

- Coordinate with IT/SAP/WMS teams for system issues affecting warehouse operations.

- Ensure proper execution of GRN, STO/STN, picking, transfer, production, and dispatch transactions as applicable.





- Participate in system UAT, process changes, and warehouse automation projects.

1. Safety & Compliance

- Ensure 100% compliance with warehouse safety standards and statutory requirements.

- Ensure proper use of PPE and secure material handling.

- Conduct regular safety audits and corrective actions.

- Ensure compliance for forklifts, reach trucks, racks, loading/unloading, fire safety, and emergency procedures.

- Ensure compliance with internal and external audit requirements.

1. Team & Stakeholder Coordination

- Coordinate with PPC, Production, Sales, Customer Service, Finance, QA, Transport, Procurement, and Stores.

- Ensure smooth communication between warehouse and business teams.

- Provide daily/weekly/monthly operational performance reports to management.

- Handle escalations related to inventory, dispatch, space, manpower, and service levels.

Preferred candidate profile

- 6 - 10 years of experience in warehouse/FG operations, preferably in FMCG, E-commerce, Retail, Consumer Durables, Mattress/Furniture, or similar industries.

- Strong experience in end-to-end FG warehouse management.

- Good knowledge of SAP/WMS systems.

- Strong understanding of inventory management, order fulfilment, dispatch, warehouse capacity planning, and manpower management.

- Good knowledge of MS Excel, MIS, dashboards, and operational analytics.

- Strong leadership, communication, stakeholder-management, and problem-solving skills.

- Experience in warehouse cost control and productivity improvement.

- Knowledge of 5S, Lean, RCA/CAPA, safety, and warehouse SOPs.

- Ability to manage large teams and high-volume operations

📌 Warehouse Manager (Bhiwandi)
🏢 The Sleep
📍 Bhiwandi