Job Description

Job description

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Executive Customer Service (Pre-Sales)

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Location: Kolkata

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Key Responsibilities

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- Coordinate with customers and distributors to understand requirements and promote company products.
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- Manage, record and distribute leads to the respective sales team.
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- Coordinate with the sales team and follow up on leads, negotiations and deal closures.
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- Communicate with customers/distributors regarding product requirements, pricing and commercial discussions.
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- Maintain MIS of customer, distributor, lead and deal details.
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- Conduct market/customer research and provide insights for business opportunities and product development.
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- Prepare regular reports on lead status, follow-ups and conversions.
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Qualification & Skills

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- Graduate in any discipline; MBA/PGDM in Sales & Marketing preferred.
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- 1–3 years of experience in Pre-Sales, Customer Service or Sales Coordination.
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- Strong communication, negotiation and coordination skills.
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- Proficiency in MS Excel, MIS and reporting.
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- Robust research and analytical skills.
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Role: Pre Sales Consultant

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Employment Type: Full Time, Permanent

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Role Category: BD / Pre Sales

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Education

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UG: Any Graduate

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📌 Customer Service Executive (Kolkata)
🏢 Regaal Resources
📍 Kolkata