Job Description

Role Overview

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The Project Manager will be the single point of contact (POC) for various academic program at the university campus. This role is responsible for on-ground program execution, student engagement, and coordination between the university, faculty, and central delivery teams to ensure a seamless learning experience. The role demands solid ownership, operational rigor, and student-first thinking.

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Key Responsibilities

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1. Campus Operations & Program Execution

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- Act as the on-campus POC for various degree programs.
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- Ensure smooth execution of classes, labs, workshops, and industry sessions
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- Coordinate classroom readiness (digital boards, cameras, mics, internet) for live-streamed sessions
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- Monitor daily schedules, session attendance, and session start/end hygiene
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2. Student Engagement & Support

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- Drive student onboarding including orientation, bridge courses, and LMS access
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- Serve as the first line of support for student queries related to academics, schedules, and program delivery
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- Track student participation, engagement, and early risk indicators (drop-offs, low attendance)
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- Proactively communicate important updates, timelines, and action items to students
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3. Faculty & Stakeholder Coordination

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- Coordinate with on-campus faculty, visiting industry experts, and remote instructors
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- Support faculty with hybrid tools, session logistics, and classroom setup
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- Liaise with the central academic, employability, and operations teams
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- Escalate issues with clear context and proposed solutions
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4. Academic & Compliance Hygiene

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- Ensure adherence to defined SOPs, academic calendars,



and delivery standards
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- Maintain records related to sessions, attendance, assessments, and audits
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- Support internal and external audits as required by the program
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5. Employability & Experiential Learning Support

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- Support execution of employability modules, certifications, internships, OJT/WLP initiatives
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- Coordinate logistics for workshops, sector briefings, and career sessions
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- Act as a bridge between students and placement/employability teams
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6. Reporting & Continuous Improvement

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- Share regular reports on program health: attendance, engagement, issues, and resolutions
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- Collect structured feedback from students and faculty
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- Recommend process improvements to enhance student experience and delivery efficiency
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Required Skills & Competencies

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- Strong on-ground execution and ownership mindset
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- Excellent communication and stakeholder management skills
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- High comfort with technology-enabled learning environments
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- Ability to handle ambiguity and solve problems independently
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- Strong documentation and reporting discipline
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Qualifications & Experience

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- Bachelors or Masters degree (Education, Management, Psychology, or related fields preferred)
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- 2-5 years of experience in academic operations, student engagement, or campus management
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- Prior experience with ed-tech programs is a strong advantage
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Success Metrics

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- Zero disruption in class delivery
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- High student attendance and engagement
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- Timely resolution of on-campus and academic issues
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- Positive student and faculty feedback
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- Compliance with SOPs and audit requirements
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📌 Project Manager - University Operations (Kolkata)
🏢 TeamLease Edtech
📍 Kolkata