22 Aug
|
SOLIZE PARTNERS India
|
Bengaluru
22 Aug
SOLIZE PARTNERS India
Bengaluru
Job Description
SOLIZE PARTNERS India Private Limited
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Job Title: Technical Leader: Dassault Solutions
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Job Location: Bangalore
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Employment Type: Full Time
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Experience Level: 10-15 years
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Educational Qualification: Engineering degree is required, ideally Mechanical
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Engineering.
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Job Summary:
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Solize is looking for a Leader – Technical who is responsible for providing technical
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leadership for Dassault Systèmes solutions [ Both Pre & Post Sales] by driving technical
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excellence, product expertise, customer support, issue resolution, and capability &
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competency development. The role focuses on mentoring technical teams, managing
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complex technical escalations, ensuring adherence to best practices, and serving as a
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trusted technical advisor to customers and internal stakeholders. Leader – Technical will
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act as the face of SOLIZE, interfacing and working closely with the internal sales teams,
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Dassault Systemes Technical teams as well as Brand teams to deliver value to
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customers.
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Key Responsibilities:
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• Technical Leadership:
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- Provide technical leadership across Dassault Systèmes products and related
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technologies. Guide and mentor the team of engineers in diagnosing and
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resolving complex product & application related issues. Establish technical
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standards, documentation, and best practices. Review technical solutions
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and recommend improvements for performance, scalability, and
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maintainability. Act as the highest technical escalation point for critical
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customer issues.
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• Customer Technical Engagement
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- Lead technical Pre & Post Sales alongside the sale team helping & supporting
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them on day-to-day basis. Ensure timely resolution of customer escalations
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while meeting service-level commitments. Monitor recurring issues and
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identify long-term corrective actions. Improve technical support processes
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and knowledge management practices.
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• Team Leadership:
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- Mentor Technical Consultants, Support Engineers, and Product Specialists.
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Conduct technical reviews and coaching sessions. Identify competency gaps
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and develop technical learning plans. Support recruitment and onboarding of
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technical resources. Foster a culture of collaboration, innovation, and
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continuous learning.
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• Knowledge Management & Continuous improvement:
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- Develop and maintain technical documentation, troubleshooting guides, and
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knowledge articles. Promote knowledge sharing across teams. Build reusable
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technical assets and diagnostic procedures. Standardize troubleshooting
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methodologies and support processes.
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- Evaluate new Dassault Systèmes product releases and features. Recommend
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improvements to support methodologies and operational efficiency. Drive
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automation initiatives for monitoring, diagnostics, and reporting. Encourage
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adoption of industry's best practices and emerging technologies.
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Requirements - Skills & Qualifications
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Must Have:
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• 10 – 15 years of experience in a similar role of leading a technical team in the
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engineering software domain, preferably from the Dassault Systemes eco system
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with a minimum of 5 years in technical leadership, support, or technical sales
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role.
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• Strong understanding of PLM principles and engineering workflows
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• Strong leadership competencies like technical leadership, Coaching and
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mentoring, Customer-focused problem solving, Analytical thinking, Decision
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making, Stakeholder management, Communication and presentation skills,
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Collaboration across cross-functional teams & Continuous improvement mindset
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Nice to have/preferred skills and experience
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• Knowledge of Dassault technologies, including CATIA, DELMIA, BIOVIA &
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SIMULIA alongside the 3DEXPERIENCE Platform with certifications.
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• Hands-on experience of working with the 3DEXPERIENCE Platform
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• Knowledge of CAD Automation technologies EKL and languages like JAVA,
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MQL and JPO knowledge
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• Exposure to cloud-hosted enterprise applications.
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• Good understanding of Hardware, Operating Systemes and Data base
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management.
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Advantages
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• Technical organization is a significant pillar to the growth of the business, and
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a good technical leader will support the business managing and navigating the
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challenges and ensuring we have good credibility in our support services.
📌 Technical Leader: Dassault Solutions (Bengaluru)
🏢 SOLIZE PARTNERS India
📍 Bengaluru