Job Description

Job Summary

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The Head - Operations will lead end-to-end business operations for the Hub, driving execution of programs, funds, and partnerships within a rapid-paced, delivery-focused environment. As a member of the senior management team, this role combines strategic planning with hands-on operational leadership — overseeing Program Management, Business Operations, Administration, and Legal functions, while working closely with the CTO/CEO on technology commercialization.

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Job Description

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Strategic & Leadership

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- Serve as a core member of the senior management team, contributing to the Hub's long-term strategic planning.
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- Build and lead high-performing teams across Program Management, Business Operations, Administration, and Legal, ensuring smooth coordination across functions.
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- Champion a culture of high performance, accountability, and compliance-driven decision-making across the organization.
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- Benchmark Business Operations OKRs against industry best practices and drive continuous improvement.
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Program & Fund Execution

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- Own execution of the annual business operations plan, including budgeted program targets and fund deployment.
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- Design and execute Calls-for-Proposal (CFPs) across Entrepreneurship Development, Technology Development, and Skill Development tracks.
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- Partner with the CTO to ensure efficiency and effectiveness at every stage — from CFP design through sanction letter issuance — and to identify problem statements that translate into product development and commercialization opportunities.
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- Monitor and track investments made in portfolio startups.
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Commercialization & Partnerships

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- Identify and pursue commercialization opportunities for technologies emerging from the Hub, developing proposals in consultation with the CTO, CEO, and legal experts.
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- Serve as the primary point of coordination with IITB departments, expediting and resolving project-related matters.
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Process & Governance

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- Develop and implement SOPs and streamlined processes across all functions under this role, leveraging automation and workflow tools to improve efficiency.
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- Ensure compliance is embedded in decision-making and cultivate the same discipline across the team.
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Required Experience and Qualifications

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- MBA/PGDM or Master's/M.Tech/MS in Management, Engineering, Technology, Science, or a related discipline from a reputed institution.
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- 10–15+ years of experience managing end-to-end business operations, ideally within a complex, multi-stakeholder organization.
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- Proven track record delivering large-scale programs involving multiple stakeholders, budgets, milestones, and measurable outcomes.
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- Demonstrated experience building SOPs, streamlining processes, and driving operational efficiency through workflow/automation tools.
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📌 Head - Operations (Mumbai)
🏢 TIH | IIT Bombay
📍 Mumbai