VISA COUNSELLOR

Immigration Advisory | Client Counselling | Sales & Revenue

Company: Just and True Immigration Law & Services

Location: Mohali/Chandigarh – 160062

Employment Type: Full-Time | Office-Based

Experience: 1–5 Years preferred

Salary: Competitive Fixed Salary + Performance Incentives + Conversion Bonuses

Joining: Immediate / Short Notice Preferred

ABOUT JUST AND TRUE IMMIGRATION LAW & SERVICES

Just and True Immigration Law & Services is a professionally managed immigration law and advisory firm providing immigration, study visa, visitor visa, skilled migration, permanent residency and related legal services.

We are looking for a high-quality Visa Counsellor who can combine strong communication skills, immigration understanding and commercial ability to guide prospective clients towards the right immigration pathway while maintaining professional and ethical standards.

We are looking for someone who can understand a client's profile, identify the right opportunity, build trust, handle objections, close enrolments and contribute directly to the firm's revenue growth.

THE ROLE

As a Visa Counsellor, you will be responsible for handling prospective clients from the first consultation through enrolment.

You will

- Understand the client's education, employment, financial, family and travel background.
- Identify suitable immigration, study, visitor or PR pathways.
- Explain eligibility, process, documentation, timelines, risks and professional fees clearly.
- Conduct consultations through phone, WhatsApp, Zoom calls and face to face meetings.
- Convert qualified leads into enrolled clients.
- Follow up systematically with prospective clients.
- Maintain accurate client records and follow-up activities in the CRM.
- Coordinate with the legal, filing and documentation teams after enrolment.
- Achieve individual monthly sales and revenue targets.
- Maintain long-term professional relationships with clients and referral sources.

KEY RESPONSIBILITIES
1. Client Counselling

- Conduct structured consultations with prospective clients.
- Analyse client profiles and understand their immigration objectives.
- Explain realistic options rather than making unrealistic promises.
- Educate clients regarding eligibility, documentation, costs, timelines and procedural requirements.
- Clearly communicate the difference between various visa and immigration pathways.
- Handle both fresh enquiries and existing follow-up leads.

1. Sales & Conversion

The successful candidate must have a strong sales mindset.

Responsibilities include

- Convert qualified enquiries into paid consultations and service engagements.
- Present the firm's service structure and professional fees confidently.
- Handle price objections and client concerns professionally.
- Follow up with undecided clients using a structured sales process.
- Maintain a healthy lead-to-consultation and consultation-to-enrolment conversion ratio.
- Meet monthly individual revenue and enrolment targets.
- Generate repeat and referral business from satisfied clients.

1. Immigration Knowledge





Candidates should preferably have working knowledge of one or more of the following:
- Study Visa
- Visitor Visa
- Skilled Migration
- Permanent Residency
- Work Visa
- Dependent / Spouse Visa
- Family Migration
- Post-study pathways
- European immigration pathways
- Australia
- New Zealand
- Canada
- UK
- Europe
- UAE and other international destinations

Strong knowledge of immigration products is an advantage, but candidates with excellent counselling and sales capability can also be considered if they demonstrate the ability to learn quickly.

1. Lead Management

- Respond promptly to new enquiries.
- Categorise leads according to profile, seriousness and potential.
- Conduct timely follow-ups.
- Maintain daily follow-up schedules.
- Update CRM records without fail.
- Reactivate old and dormant leads.
- Maintain a clean and accurate sales pipeline.
- Coordinate with marketing and management regarding lead quality.

1. Client Conversion

You will be expected to take ownership of the complete conversion journey: Lead → Qualification → Consultation → Solution → Objection Handling → Follow-Up → Enrolment → Handover.

WHAT WE ARE LOOKING FOR

We are interested in candidates who demonstrate:

Communication

- Excellent spoken English.
- Strong Hindi/Punjabi communication.
- Professional telephone etiquette.
- Ability to communicate complex information in simple language.

Sales Ability
- Strong persuasion and negotiation skills.
- Ability to identify buying signals.
- Confidence in discussing professional fees.
- Strong objection-handling ability.
- Target-oriented approach.
- Ability to close rather than merely counsel.

Professionalism
- Mature personality.
- Strong interpersonal skills.
- Professional appearance and behaviour.
- High level of responsibility.
- Ethical approach towards immigration counselling.
- Ability to maintain confidentiality of client information.

Work Discipline
- Strong follow-up discipline.
- Ability to work with deadlines.
- Comfortable working with monthly targets.
- Good CRM and computer skills.
- Ability to manage multiple clients simultaneously.

PERFORMANCE EXPECTATIONS This position carries clear commercial responsibility.

The selected candidate will be expected to:

- Achieve monthly consultation/enrolment targets.
- Generate assigned monthly revenue.
- Maintain strong conversion ratios.
- Follow up with leads within defined timelines.
- Maintain accurate CRM records.
- Minimise lead leakage.
- Develop referral opportunities.
- Contribute towards overall branch/team revenue.

Performance will be evaluated on both quality of counselling and measurable business results. COMPENSATION & INCENTIVES





We believe high performers should be rewarded accordingly.

Compensation Structure

Fixed Salary + Performance Incentives + Revenue-Based Bonuses

Additional incentives may be linked to:

- Number of successful enrolments
- Monthly revenue achieved
- Target achievement
- Exceptional individual performance
- Referral generated business

Top performers can earn substantially above their fixed salary through performance incentives. WHY JOIN US?

You will get

- Professional working workplace.
- Opportunity to work with an immigration law and advisory firm.
- Exposure to multiple immigration jurisdictions and case types.
- Structured counselling and sales processes.
- Professional training and product knowledge development.
- Performance-based earning potential.
- Opportunity for rapid career progression.
- Opportunity to grow into Senior Counsellor / Team Leader / Branch Management roles.
- Direct exposure to high-value immigration clients.

WHO SHOULD APPLY? This position is ideal for someone who says:

“I don't just want to answer enquiries. I want to understand clients, provide the right solution, close business and build a career in immigration.”

We particularly welcome applications from candidates who have experience in:

- Immigration consultancy
- Visa consultancy
- Study abroad counselling
- International education
- Immigration sales
- Insurance/financial sales with strong consultative selling skills
- High-ticket sales
- Client relationship management

Candidates from other sales backgrounds may also be considered if they demonstrate excellent communication, maturity and proven conversion ability. WHO SHOULD NOT APPLY?

This role may not be suitable for candidates who:

- Are uncomfortable working with targets.
- Do not enjoy client interaction.
- Avoid follow-ups.
- Expect only fixed-salary work without performance responsibility.
- Prefer administrative work over counselling and sales.
- Make unrealistic promises to clients to achieve conversions.
- Have poor communication or professional etiquette.
- Are unwilling to learn immigration products and procedures.

OUR IDEAL CANDIDATE We are looking for someone who is:

Confident + Knowledgeable + Ethical + Persuasive + Target-Oriented + Professional + Consistent

Most importantly, the candidate must have the ability to build trust and convert that trust into long-term client relationships and legitimate business.

HOW TO APPLY

Interested candidates should send their:

Updated CV + Current Salary + Expected Salary + Notice Period + Relevant Immigration/Sales Experience

Shortlisted candidates will be invited for an interview.

Immediate joiners and candidates with proven immigration sales experience will be preferred.

Join Just and True Immigration Law & Services

Build your career. Advise clients professionally. Deliver the right immigration solutions. Grow with performance.

Pay: ₹30,000.00 - ₹55,728.26 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Visa Counsellor – Immigration Advisory & Client Acquisition (Chandigarh)
🏢 Just and True Immigration Law u0026 Services
📍 Chandigarh