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- Call US insurance companies to check claim status.
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- Follow up on unpaid/denied claims.
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- Work on denials, rejections and appeals.
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- Resolve underpayments and aged AR.
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- Document call notes accurately in billing software.
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- Maintain AR within target days.
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- Meet daily productivity and collection goals.
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Payment Posting
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- Post insurance & patient payments accurately.
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- Process EOBs/ERAs.
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- Identify adjustments, denials and write-offs.
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- Reconcile payments with bank deposits.
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- Report discrepancies and underpayments.
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- Maintain high accuracy and TAT.
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Requirements
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- 1–3+ years experience in US Medical Billing. (AR Calling & Payment Posting)
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- Good understanding of CPT, ICD-10, HCPCS codes.
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- Knowledge of insurance portals & clearinghouses.
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- Robust communication skills. (English – spoken & written)
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- Experience with various billing software.
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- Ability to work night shifts.
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- Good typing speed & attention to detail.
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