Job Description

The company is looking for a Founder's Office – Growth professional to work directly with the leadership team to solve high-impact customer and business problems.

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This is a highly execution-oriented role for someone who enjoys combining product thinking, customer obsession, analytics, and technology to improve customer journeys and business outcomes. You'll own critical initiatives across the post-booking customer experience, supplier ecosystem, and product improvements that directly impact customer satisfaction and business growth.

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If you enjoy identifying problems, speaking to customers, leveraging technology to solve them, and driving measurable outcomes, this role offers significant ownership and visibility.

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What You'll Own

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- Drive strategic initiatives that improve post-booking customer experience across the travel journey.
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- Identify customer drop-off points and build solutions to improve conversion, engagement, and retention.
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- Work closely with customers to gather insights, validate hypotheses, and translate feedback into product improvements.
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- Improve supplier experience by identifying operational bottlenecks and designing scalable solutions.
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- Partner with Product, Engineering, Operations for Growth, and Customer Experience to deliver high-impact initiatives.




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- Use technology and automation to solve operational and customer problems at scale.
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- Define success metrics, measure outcomes, and continuously optimize customer journeys.
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- Balance business growth goals with exceptional customer experience.
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What We're Looking For

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- 3–6 years of experience in Product, Growth, Customer Experience, Strategy, Founder's Office, Business Operations, or similar ownership-driven roles.
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- Strong product mindset with the ability to solve business problems through technology.
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- Proven experience driving measurable customer, product, or growth outcomes.
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- Comfortable working with data to identify opportunities and prioritize initiatives.
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- Experience collaborating with cross-functional teams including Product, Engineering, Operations, and Business.
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- Excellent stakeholder management and communication skills.
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- Hands-on execution mindset with strong ownership and bias for action.
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Nice to have

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- A genuine passion for travel and understands their mindset
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We are looking for someone who loves exploring current destinations, takes holidays regularly, and naturally relates to the traveler's mindset.

📌 Founder's Office - Growth (Tamil Nadu)
🏢 Soch Street
📍 Tamil Nadu