Job Description

Job Summary

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The Vice President – Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM operations.

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Location: Mohali and Jaipur

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Key Responsibilities

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Strategic Leadership

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- Define and execute RCM strategy aligned with organizational goals
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- Drive revenue growth, operational efficiency, and scalability
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- Partner with executive leadership on long-term growth initiatives
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- Lead transformation initiatives including automation and digital adoption
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Operations Management

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- Oversee end-to-end RCM lifecycle including:
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- Patient/Client onboarding, eligibility & authorization
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- Charge capture, coding (CPT, ICD-10, HCPCS where applicable)
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- Claim submission & clearinghouse management
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- Payment posting and reconciliation
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- Accounts Receivable (AR) follow-ups and collections
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- Denial management, appeals, and write-offs
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- Establish and maintain productivity, quality, and TAT standards
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Financial Management

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- Drive revenue realization, collections, and cash flow improvement
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- Reduce AR days and minimize denials and revenue leakage
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- Track and improve key financial metrics and KPIs
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- Manage budgets, cost optimization, and profitability
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Compliance & Quality Assurance

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- Ensure adherence to industry regulations (CMS, HIPAA, payer guidelines)
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- Maintain audit readiness and compliance standards
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- Implement quality assurance frameworks and continuous improvement initiatives
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- Lead internal audits and corrective action plans
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Client & Stakeholder Management

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- Build and maintain strong relationships with clients and stakeholders
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- Handle escalations, governance calls, and performance reviews (QBRs)
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- Support new client onboarding, transitions, and expansions
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- Drive high client satisfaction and retention
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People Leadership

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- Lead large RCM teams comprising Managers, AVPs, and Directors
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- Build leadership pipeline and succession planning
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- Drive performance management, training, and employee engagement
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- Enable a high-performance and accountability-driven culture
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Key Skills & Competencies

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- Solid leadership and people management skills
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- Deep understanding of RCM processes and healthcare billing workflows
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- Strategic thinking and business acumen
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- Excellent analytical and problem-solving abilities
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- Strong communication and stakeholder management skills
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- Experience in automation, process improvement, and transformation initiatives
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Qualifications

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- Bachelor's degree (mandatory)
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- MBA / Healthcare Management preferred
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- Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plus
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Experience

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- 15–20+ years of experience in Revenue Cycle Management
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- Proven track record in senior leadership roles (Director / AVP / VP)
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- Experience managing large teams and multi-client operations
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- Exposure to healthcare billing and reimbursement processes
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📌 Vice President (Sahibzada Ajit Singh Nagar)
🏢 Knack RCM
📍 Sahibzada Ajit Singh Nagar