Job Description

About the Role

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The Business Development Manager – Logistics & Supply Chain Solutions will be responsible for driving revenue growth by acquiring current customers and expanding business opportunities across freight forwarding, customs clearance, warehousing, contract logistics, multimodal transportation, and technology-enabled supply chain solutions. The role requires a proactive sales professional with strong industry knowledge, commercial acumen, and the ability to develop long-term customer relationships.

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Responsibilities

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Business Development:

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- Identify and acquire new customers for:
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- Air Freight
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- Ocean Freight (FCL/LCL)
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- Customs Clearance
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- Contract Logistics
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- Warehousing & Distribution
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- Multimodal Transportation
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- Supply Chain Solutions through Technology enabled Platform
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- Develop and execute territory sales plans to achieve revenue and GP targets.
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- Generate leads through market mapping, networking, referrals, and industry engagement.
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Customer Relationship Management:

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- Build and maintain strong relationships with exporters, importers, manufacturers, and supply chain decision-makers.
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- Conduct regular client meetings, business reviews, and solution presentations.
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- Ensure high customer retention and customer satisfaction levels.
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Sales & Commercial Management:

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- Prepare quotations, RFQs, pricing proposals,



and service contracts with assistance from support team.
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- Negotiate commercial terms with customers while maintaining profitability.
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- Coordinate with operations, pricing, and customer service teams for seamless execution.
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- Monitor shipment volumes, margins, and customer profitability.
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- Build Sales team in due course in assigned location with ownership of deliverables.
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Market Intelligence:

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- Track market trends, competitor activity, freight rates, trade lane developments, and customer requirements.
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- Identify opportunities in key verticals such as:
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- Automotive
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- Pharma
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- Engineering
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- Retail
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- Chemicals
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- Electronics
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- E-commerce
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Reporting & CRM:

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- Maintain sales pipeline and customer interactions in CRM systems.
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- Submit weekly sales reports, forecasts, and target achievement updates.
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- Ensure timely collection and adherence to credit policies.
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Qualifications

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- Bachelor's degree in business, Logistics, Supply Chain, or related field.
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- MBA in Sales/Marketing preferred.
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Required Skills

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- Strong sales and negotiation skills
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- Excellent communication and presentation abilities
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- Customer relationship management
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- Commercial acumen
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- Knowledge of Incoterms and international logistics processes
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- Ability to work under targets and deadlines
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- CRM and MS Office proficiency
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📌 Sales Manager (Mumbai)
🏢 ATA
📍 Mumbai