Job Description

JOB DESCRIPTION – BUSINESS DEVELOPMENT MANAGER

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Position Title

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Business Development Manager (BDM)

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Department

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Sales & Business Development

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Reporting To

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Manager – Sales & Business Development

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Location

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Indore, Madhya Pradesh

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Employment Type

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Full Time – Field Sales

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Experience Required

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2 – 5 years in B2B / B2C, Industrial Sales, Institutional Sales experience in Coal

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Qualification

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B.E./B.TECH/ MBA Or Graduate of any stream

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Travel

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Extensive travel within assigned territory

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1. Position Summary

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Responsible for developing new business and expanding the assigned territory for Coal Supply & Industrial Fuel Solutions. The role involves identifying coal-consuming industries, generating leads, understanding customer requirements, offering suitable coal grades, negotiating commercial terms, closing orders and maintaining long-term customer relationships.

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2. Key Responsibilities

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2.1 Lead Generation and Prospecting

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- Identify and develop new customers through market visits, references, cold calling, industry networks.
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- Target Manufacturing companies like Pharmaceutical, Chemical, Paper, Steel, Sponge Iron, Cement, Agro Industries and other coal-consuming industries.
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- Build and maintain a strong customer/lead database and classify leads as Hot / Warm / Cold.
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2.2 Sales and Revenue Generation

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- Achieve monthly, quarterly and annual sales targets.
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- Understand customer requirements regarding coal quantity, size, GCV, ash, moisture and other quality parameters.
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- Promote suitable Steam Coal, Slack Coal and ROM Coal as per customer requirements.
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- Prepare quotations,



negotiate prices and commercial terms and close orders.
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- Follow up on POs, advance payments, dispatches, deliveries and outstanding receivables.
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2.3 Coal Supply & Coordination

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- Coordinate with procurement, logistics and operations teams for timely supply.
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- Monitor dispatches, delivery schedules, quantity and quality-related requirements.
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- Coordinate with customers regarding sampling, testing and quality issues.
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- Ensure smooth execution of orders and resolve customer concerns.
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2.4 Customer Relationship Management

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- Develop and maintain strong relationships with Purchase, Commercial, Plant and Management teams.
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- Conduct regular customer visits and follow-ups.
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- Generate repeat orders, referrals and long-term supply opportunities.
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- Address customer complaints and coordinate for timely resolution.
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2.5 Market Intelligence

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- Track coal prices, availability, demand and competitor activities.
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- Identify new coal-consuming industries and emerging business opportunities.
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- Monitor market trends, customer requirements and applicable industry developments.
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- Share market feedback and business opportunities with management.
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2.6 Reporting and Documentation

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- Maintain Daily Sales Report, Lead Tracker and customer database.
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- Submit weekly/monthly sales and market reports.
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- Track enquiries, quotations, orders, sales and collections.
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- Participate in sales review meetings with complete data and updates.
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3. Key Performance Indicators

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- Achievement of monthly/quarterly sales targets.
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- New qualified leads and customer acquisitions.
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- Customer visits and enquiries generated.
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- Lead-to-order conversion ratio.
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- Sales volume and revenue generated.
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- Repeat orders and customer retention.
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- Timely collection of receivables.
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- Accuracy and timeliness of reporting.
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4. Required Qualifications and Experience

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- B.E./B.TECH/ MBA Or Graduate of any stream.
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- 2–5 years of experience in B2B, B2C, Industrial, Institutional or Project Sales.
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- Experience in Coal, Steel, Cement, Power or related industries will be an advantage.
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5. Skills and Competencies

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- Robust communication, negotiation and relationship-management skills.
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- Basic understanding of coal quality parameters – GCV, Ash, Moisture, Size, ADB/ARB, etc.
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- Strong sales, follow-up and order-closing abilities.
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- Target-oriented and comfortable with extensive field travel.
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- Good knowledge of MS Excel, Word and CRM/reporting tools.
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- English, Hindi and regional language proficiency preferred.
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6. Compensation and Growth

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- Fixed Salary + Performance-Linked Incentives.
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- Travel/Conveyance and other allowances as per company policy.
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- Career growth opportunities based on performance and business contribution.
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Contact No: +91 (phone hidden), Email: [email protected]

📌 Business Development Manager (Indore)
🏢 Centurion Energy (I) Private
📍 Indore