Job Responsibilities Air, Rail & Bus ticket booking Ticket cancellation & refund follow-up Customer queries and WhatsApp handling Fare checking and sharing suitable options PNR/ticket details verification Sending tickets and booking details to customers Maintaining basic booking records Coordinating with customers and the office team Required Skills Good computer knowledge WhatsApp Business & Email handling Basic Excel knowledge Good communication skills Rapid and accurate data entry Travel ticketing experience preferred Responsible and customer-friendly attitude ImportantCandidates with previous Travel Agency / Ticketing experience will be preferred.